I miss having a J. Crew in Vegas. Having no brick and mortar store obviously decreases how much I spend on J. Crew products. I do not want to deal with the hassle of paying a return shipping fee for items that do not fit. It would be great if J. Crew offered an occasional promotion of free return shipping. I played it safe with these items:
skinny fleece pant these remind me of the Saturday Pant that I purchased last year, which are so warm and comfy. This style is great to wear on an airplane or a long car trip. Heads up, the size xxs in heather steel does not expect to ship until June 13. Not that I need the sweatpants now. We are breaking heat records for April!
Customer Service Experience
A big thanks to Jim for shipping the fleece pants for free. When I placed my order last night, the size and style were no longer available. I finalized my order without the pants. They popped back up today, so I called to see if they could be added to my previous order to avoid paying for shipping. Jim was kind enough to override the shipping charges. That is the second time customer service has done this for me. If you are ever in that situation, give it a try.
25% off entire purchase with code SPRINGBEST thru 5/3. Free shipping on $175+
Photos courtesy of jcrew.com